FAQ's

Q.  What kind of soap do you use?

A:  Usually just Dawn dish soap. Occasionally, for tough jobs, we add non - sudsing ammonia or a

      professional solution.

Q:  Do you go up on skyscrapers?

A:  Currently our insurance coverage limits us to three stories.

Q:  Doesn't your water freeze in the winter?

A:  Just the right amount of windshields wiper solvent (bug juice) mixed with warm water keeps

     us working all winter (warms the hands, too). We usually work 50 or 51 weeks per year.

Q:  What is your service area?

A:   If you need storefront service and you're in our "Home Zone", we can give you a discounted price for

      regular service. Own primary service area is the Near - West Suburbs and the West Side of Chicago. We

      also travel to areas within 20 miles of O'Hare Airport.

Q:  What if my house is scheduled and there is rain in the forecast?

A:  The only way we cancel (for the crew's safety) is if there is threatening weather like lightning or high winds

      because we use metal equipment and ladders. If you need to reschedule, please call us at least one or two

      days before your appointment.

Q:   How often should I have my windows cleaned?

A:   We set up whatever schedule you request. Storefronts range from two times per week to quarterly (bi -

       weekly is most common). Most homeowners prefer some type of service with each change of season. 

Q:   What do you offer that other companies don't?

A:    Our advantage is clear in three ways:

         1.    FAST SCHEDULING. Can be done in 5 minutes or less. Most jobs can be done in 7-10 days or less.

         2.    FAIR PRICE. Nobody does a better, more complete job at any price.

         3.    TRUSTWORTHY. Family owned since 1980. We hold ourselves Accountable / Employee

                Screening / Customer Feedback / Unbeatable Guarantee.

Q:   Why doesn't your company give free estimates for residentials?

A:   Two major reasons:

         1.    Most of our customers enjoy the luxury of scheduling the work immediately when they call. Waiting

                around for an estimate or figuring out your price by counting windows can be annoying and confusing.

                Our system is simple and fast.

         2.    You will not be "Nickled and dimed" if you ask for extra services. You are the boss. We always do a

                complete job on every window including screens, frames, tracks, sills, cobwebs - always to your

                happy satisfaction. Our hourly rate often beats our competitors rates without all the song and dance!   

                On - Time, Every Time, Exactly as Promised.